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FREQUENTLY ASKED QUESTIONS

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Find answers to our most frequently asked questions below.
Still have questions? Check out Royal Caribbean's FAQs
FAQs
Pricing is based on availability while the group's inventory lasts. Once a cabin type has sold out, cabins may still be purchased (pending availability), but at a different price. Guests will need to contact us for pricing and availability.
Your cruise price includes much more than the stateroom itself and has been structured to provide a convenient, inclusive group experience.Included with your booking:Cruise FareGovernment Taxes and FeesPort FeesRequired Prepaid Daily Onboard Gratuities for All GuestsComplimentary Onboard Dining (Breakfast, Lunch, Dinner, Snacks)Excluding Specialty Dining Restaurants)Special Group Dining ArrangementsIndian Vegetarian Meal AccommodationsNo Onion/No Garlic Vegetarian OptionsAccess to Exclusive Oceans of Grace ActitivesDaily Spiritual and Cultural ProgramsDaily Yoga and MeditationsDaily Youth ProgramsEvening Rass Garba Dance EventsWelcome & Farewell EventsAccess to Shipboard Activities and EntertainmentEvening ShowsIce Skating ShowsGame ShowsPools, Flowrider, Water Slides, Rock Climbing WallGym, Walking and Running TrackCasino, Video ArcadesThere are no additional daily gratuities to add to your cruise price. Your prepaid gratuities, special group dining arrangements, Indian meal accommodations, and Oceans of Grace programming are already included in the price shown when you book.
The following items are not included in your cruise price unless otherwise specifically stated:Shore excursionsSpecialty dining restaurants and other separately priced dining experiencesAlcoholic beverages, soda, specialty coffees and other premium beveragesBeverage packagesWi-Fi / Internet packagesSpa and salon servicesCertain fitness classes and personal trainingGift shop, art and other onboard retail purchasesCasino gaming and wagersPhotography and photo packagesVideo arcade and other separately priced onboard activitiesBabysitting or childcare services that carry an additional feeLaundry and dry-cleaning servicesShip-to-shore telephone callsMedical Center services, treatment and medicationsRoom service delivery/convenience charges, when applicableAirfare and transportation to and from the cruise terminalAirport or cruise terminal parkingPre- or post-cruise hotel accommodationsTravel insurancePassport, visa or other travel-document expenses, if applicableAny other optional personal purchases, services or activities not specifically listed as included in your cruise package
Please submit REQUEST PRICING FORM to obtain pricing and instructions on booking a cabin type that is not available on the site (Including ADA cabin).
Should you require Accessible accommodations, please submit STATEROOM REQUEST for availability and pricing.Reference Ocean of Grace in your email, along with preferred cabin type and total # of guests in the cabin.Accessible staterooms are limited and based on availability. For additional information regarding Accessible Cruising, please see Royal Caribbean Cruise Line's FAQs
Yes. Guests may select their actual stateroom number at the time of booking from the cabins currently available within their selected stateroom type and deck.After choosing your preferred cabin type, you will be able to view the available stateroom numbers and select the cabin you would like to reserve before adding it to your cart. Cabin availability is updated as reservations are completed, so guests who book early will generally have the greatest selection. If you would like to be located near family members or friends, we recommend coordinating your reservations and selecting nearby available staterooms at the time of booking.For an overview of the decks and locations available within each stateroom category, please visit the Stateroom Locations page.
Your Royal Caribbean reservation number will be emailed to the Primary Guest in February 2027, after the group has been finalized with Royal Caribbean and final payment has been completed.Although you may select your specific stateroom number when booking, you will not be able to access or manage your reservation directly with Royal Caribbean until your reservation number is issued.
We have several connecting and side-by-side stateroom combinations available within the Oceans of Grace group inventory for larger families, including options for families of 6, 7 and 8 guests.Because these arrangements require specific cabins to be available together, please review the Family Stateroom Options page and submit a Family Stateroom Request before booking. We will confirm availability and help determine the best configuration for your family. Stateroom availability is limited and may change as cabins are booked.If the listed combinations do not meet your needs, you may also submit a request for a custom option, and we can check additional stateroom arrangements or specialty cabin availability.If your family simply wants to be near one another and does not require connecting or side-by-side cabins, you may book your preferred stateroom types and indicate your proximity request on the Guest Registration form. These requests are subject to availability and cannot be guaranteed until cabin is booked with initial deposit.
Stateroom occupancy is capacity controlled and varies by cabin.Double staterooms accommodate 2 guests onlyTriple staterooms accommodate 3 guestsQuad staterooms accommodate 4 guestsNot all Interior, Oceanview, or Balcony staterooms are designed to accommodate 3 or 4 guestsPlease select the cabin type that matches the total number of guests who will occupy the stateroom. A double-occupancy cabin cannot be booked for 3 or 4 guests, even if other cabins within the same category may accommodate additional guests.Important: The Primary Guest (first name on the reservation) is responsible for all payments for the stateroom.
Indian vegetarian dining accommodations will be provided for the group, including options prepared without onion and garlic.Meals will be planned to accommodate guests following traditional Indian vegetarian dietary preferences, including those who require no onion and no garlic.Guests will be asked to indicate their dietary requirements during Guest Registration so the appropriate accommodations can be coordinated in advance.
Below is the current Program at a Glance for Ocean of Grace. Program times, venues, and activities are subject to change as final onboard arrangements are confirmed. Saturday, June 5 — Welcome Aboard3:00 PM - 9:00 PM — Guest RegistrationEarly/Late Dinner — Group Dinners9:00 PM–11:00 PM — Welcome Event Sunday, June 6 — Day at Sea7:00 AM–8:30 AM — Yoga & Meditation7:00 AM–10:30 AM — Spiritual & Cultural Program11:00 AM–2:30 PM — Youth ProgramEarly/Late Dinner — Group Dinners11:00 PM–1:00 AM — Raas Garba Evening
Monday, June 7 — Bermuda7:00 AM–8:30 AM — Yoga & Meditation9:00 AM–12:30 PM — Spiritual & Cultural Program11:00 AM–2:30 PM — Youth ProgramEarly/Late Dinner — Group Dinners11:00 PM–1:00 AM — Raas Garba Evening Tuesday, June 8 — Bermuda7:00 AM–8:30 AM — Yoga & Meditation9:00 AM–12:30 PM — Spiritual & Cultural Program11:00 AM–2:30 PM — Youth ProgramEarly/Late Dinner — Group Dinners10:30 PM–12:30 AM — Raas Garba Evening Wednesday, June 9 — Our Final Day Together / Day at Sea7:00 AM–8:30 AM — Yoga & Meditation7:00 AM–10:30 AM — Spiritual & Cultural Program11:00 AM–2:30 PM — Youth ProgramEarly/Late Dinner — Group Dinners9:00 PM–11:00 PM — Farewell Event Please note: This schedule is a preview of the Ocean of Grace experience and is not final. Final program details will be provided closer to sailing.
A $250 per person deposit is required at the time of booking to confirm your stateroom. For single-occupancy cabins, the deposit is $500.Payment Schedule:Initial Deposit: $250 per person due at the time of bookingFinal Payment: Remaining balance due December 31, 2026Final payment invoices will be emailed in early December 2026. Guests wishing to pay their remaining balance prior to the final payment date may contact the Program Administrator.Important: All payments must be received by the applicable due date to maintain your stateroom reservation. Reservations with unpaid balances may be subject to cancellation and applicable cancellation penalties.
SCHEDULE OF PAYMENTS BY CABIN TYPE
The Initial Deposit cannot be split between multiple cards. Guests sharing a stateroom will need to coordinate payment among themselves, and the Primary Guest is responsible for submitting the full Initial Deposit.The Final Payment may be split between two different credit cards. The final payment invoice will be sent to the Primary Guest. The Primary Guest should first pay 50% of the amount due using the first card. Once that payment has been submitted, the Primary Guest may forward the payment link to the second cardholder so they can enter their card information and pay the remaining balance.
The remaining balance on your stateroom is due in full by December 31, 2026.Final payment invoices will be emailed to the Primary Guest in early December 2026.If you would like to pay your remaining balance prior to the final payment due date, please contact us for assistance.
Royal Caribbean Cruise Line has offered the Group dicounted group rates. Group rates are NOT combinable with any other discount or promotion.
The remaining balance on your stateroom is due in full by December 31, 2026.A final payment invoice will be emailed to the Primary Guest in early December 2026 at the email address provided during registration.If you would like to pay your remaining balance before the final payment due date, please contact us.
Name changes are permitted subject to the following fees and deadlines:Through March 4, 2027: $50 per name changeBeginning March 5, 2027: $75 per name changeWithin 72 hours of departure: No name changes or alterations are permittedImportant: Changing both guests in a double-occupancy cabin is considered a cabin transfer, not a standard name change. Cabin transfers are subject to a $75 per person transfer fee and are not permitted within 30 days of sailing.To request a change, please Contact Us with:Primary Guest NameName of the guest being changedNew guest’s legal first and last name exactly as shown on passportDate of BirthGenderCitizenshipAttendee or Guest of AttendeeEmail AddressAll name changes and cabin transfers are subject to applicable cruise line requirements and approval.
Yes, based on availability. Cabins are capacity controlled. Once you confirm a cabin, any requests to add a guest to a cabin will be based on availability of inventory and subject to a $75 change fee, plus difference in cabin price and any applicable processing fees / rebooking fees.Contact Us to add a guest to your confirmed reservation. Please provide original order # when submitting your request.
Once a cabin is confirmed, request to remove or cancel a guest from a cabin will result in a cancellation penalty as per the cancellation policy. See Cancellation Terms for more information. Contact Us to cancel a guest from our reserved reservation. Please provide the order # of the original reservation.
Yes, changes may be requested based on availability.Change your cabin number within the same cabin type: A $75 change fee will apply.Change to a different cabin type: A $75 change fee will apply, plus any difference in price for the new cabin type.All changes are subject to availability at the time of the request.Please select your cabin carefully when booking, as we cannot guarantee that another cabin or cabin type will be available later.If you need to make a change to your Cabin Type or your Cabin #, please Contact Us
Notice of all cancellations must be made in writing via email. This is the only acceptable method of cancellation. Cancellation fees do apply, please refer to the Cancellation Policy in Terms and Conditions.Need to cancel? CLICK HERE
Cancellation procedures depend on who cancels the program.If Royal Caribbean cancels the sailing:Guests will be eligible for any refund, credit, or other remedy provided by Royal Caribbean in accordance with the cruise line’s applicable policies. Any refund due through the Program Administrator will be processed after the corresponding funds are received from Royal Caribbean. The Administrative Transaction Fee is non-refundable and will not be included in any refund.If the Oceans of Grace Group Program is cancelled by the Group Host, but the cruise is still operating:Your cruise reservation does not automatically have to be cancelled. Guests may elect to continue sailing on the scheduled cruise, subject to Royal Caribbean requirements and any applicable changes to the reservation.If a guest chooses to cancel their cruise reservation because the Group Host has cancelled the Oceans of Grace Group Program, the standard cancellation terms will continue to apply. Any refund due from Royal Caribbean will be determined in accordance with the cancellation policy in effect at the time of cancellation. If the amount refunded under the applicable cancellation terms is less than the total amount paid, and the guest wishes to recover any additional amount resulting from the Group Host’s cancellation of the program, the guest must seek that additional reimbursement or other remedy directly from the Group Host/Organizer. The Administrative Transaction Fee is non-refundable and will not be included in any refund.Cancellation of the Oceans of Grace Group Program by the Group Host does not constitute cancellation of the cruise by Royal Caribbean.
Participant(s) are required to abide by the US State Department and Department of Homeland Security regulations regarding proof of citizenship. All participants (from babies and up) are required to have a valid passport OR State Certified Birth Certificate AND a supporting Government Issued Photo ID, like a driver’s license or an identity card.
Please note that hospital Birth Certificates (baby feet Birth Certificates) are not accepted. Because of processing time, we encourage all passengers to apply for a passport at least three months prior to departure. A lack of the proper identification will lead to denied entry to the cruise ship, and no refunds will be made.
Yes.Wi-Fi (Surf & Stream - 1 Device Per Person) IS NOT included in the cabin cost. Wi-Fi can be purchased prior to the cruise or onboard. VOOM is the name of the cruise line’s high-speed internet service, the fastest internet at sea. The cost of VOOM varies by the number of devices and the service package purchased. Pricing and options will be shown in your Pre-Cruise Planner.IMPORTANT NOTE: You will not be able to pre-purchase Internet prior to receiving your Booking ID (February 2027). Booking ID will be emailed to the Primary Guest on the reservation. You will be required to register with Royal Caribbean in order to access your Pre-Cruise Planner where you may pre-purchase Internet and other items. You may also purchase Internet Packages onboard the ship.
Yes. There are several types of packages available for purchase. Pricing varies by package and will be shown in your Pre-Cruise Planner.Classic Soda Package: enjoy unlimited fountain soda and Coca-Cola® Freestyle beveragesRefreshment Package: Unlimited fountain soda and add on mocktails, premium coffees and teas, and fresh-squeezed juices.
IMPORTANT NOTE: You will not be able to pre-purchase a beverage package or any other onboard item until you receive your Booking ID and Stateroom assignment (February 2027). Primary Guest on the reservation will be emailed instructions to register online with Royal Caribbean. Once you are registered with Royal Caribbean, you may access your Pre-Cruise Planner to pre-purchase a beverage package and other onboard items.
Newark Liberty International Airport (EWR) is the closest and most convenient airport to Cape Liberty Cruise Port, located approximately 10 miles from the cruise terminal.LaGuardia Airport (LGA) and John F. Kennedy International Airport (JFK) are also options; however, they are farther from the port and travel times can vary significantly depending on New York/New Jersey traffic.For the most convenient access to Cape Liberty, Newark Liberty International Airport (EWR) is recommended.
Each person is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds.
Yes.You will not be able to pre-purchase shore excursions or other items until you have received your Booking ID (Reservation #) and Stateroom assignment (February 2027). The Primary Guest on the reservation will receive an email with stateroom number and Booking ID number along with instructions to register and check-in with the cruise line. Once you have registered with Royal Caribbean you may pre-book shore excursions and other onboard items through your Pre-Cruise Planner.
For the safety and security of all guests, Royal Caribbean prohibits certain items from being brought onboard. Prohibited or restricted items may be confiscated at the cruise terminal or onboard, and all items are subject to review by Royal Caribbean Security.Examples of prohibited items include:Firearms, ammunition, weapons and realistic replicasExplosives, fireworks and other flammable materialsIllegal drugs and substances, including marijuanaCBD productsPepper spray, mace and other martial arts or self-defense weaponsCandles, incense and other items with an open flameClothing irons and garment steamersHot plates, kettles and other prohibited heating appliancesCertain electrical extension cords, power strips and surge protectorsDangerous chemicals and other hazardous materialsHoverboards and certain recreational vehicles or equipmentALCOHOL:Guests may not bring beer, seltzer or hard liquor onboard. On embarkation day, each guest of legal drinking age may bring one sealed 750 ml bottle of wine or champagne. Additional restrictions may apply.FOOD & NON-ALCOHOLIC BEVERAGES:Guests may bring limited quantities of non-perishable, prepackaged food. Non-alcoholic beverages may also be brought onboard in carry-on luggage, subject to Royal Caribbean’s current quantity and packaging restrictions.Royal Caribbean’s prohibited-items and beverage policies are subject to change. Guests should review Royal Caribbean’s current policies prior to travel.
Guests may bring non-alcoholic beverages as carry-on items on boarding day. Non-alcoholic beverages may not exceed 12 standard (17 oz.) cans, bottles or cartons per stateroom. Milk and distilled water brought on for infant, medical, or dietary use are permitted.
To help protect yourself and your cruise investment from the unexpected, it is highly recommended that all guests purchase travel protection. Trip Cancellation , Trip Interruption, Emergency Medical Expenses, and Emergency Evacuation/Repatriation, Trip Delay and Baggage Delay can all be protected with Travel Insurance. Some travel insurance policies require purchase within two weeks of your Initial Deposit, while others are required to be purchased prior to making your final payment. The cost for this coverage, as well as other details, may be obtained HERE.
Yes, a gratuity of $2.00 per bag is suggested.
SHIPBOARD:For your convenience, the ship operates on a cashless system. Most onboard purchases, including beverages, specialty dining, spa treatments, shopping and other personal expenses, are charged to your SeaPass account.Your SeaPass account may be linked to a credit or debit card during check-in. Guests wishing to use cash may establish a cash account onboard through Guest Services.IN BERMUDA:Credit cards are widely accepted throughout Bermuda; however, it is recommended that guests carry some cash while ashore for smaller purchases, transportation, tips and other incidental expenses.Why You May Want Cash in Bermuda:Taxis and local transportationSmall vendors and marketsTippingSnacks, souvenirs and incidental purchasesEmergency or unexpected expensesHow Much Cash Should I Bring?The amount will depend on your planned activities. For guests primarily sightseeing, shopping or dining, $20–$50 USD per person may be sufficient for incidental expenses. Guests planning to use taxis extensively, participate in independently arranged activities or make additional purchases may wish to carry more.What Currency Should I Bring?There is no need to exchange U.S. Dollars before visiting Bermuda. The Bermuda Dollar (BMD) is equal in value to the U.S. Dollar, and U.S. Dollars are accepted throughout Bermuda at the same value.Please note that change may be provided in Bermuda Dollars, which are generally not accepted outside Bermuda.
Royal Caribbean Cruise Line provides complimentary wheelchairs which are reserved exclusively for embarkation and disembarkation. If you will require regular use of a wheelchair during the cruise, you are welcome to bring your own or rent one from a company that provides wheelchairs and scooter rentals for cruises. The limited supply of wheelchairs onboard are available on a first come first serve basis.
Scootaround
Phone: 888-441-7575
Local: 204-982-0657
Fax: 204-478-1172
E-mail: info@scootaround.com
Website: www.scootaround.com/cruise-rentals
Special Needs at Sea
Phone: 800-513-4515
Local: 954-585-0575
Fax: 800-513-4516
E-mail: info@specialneedsgroup.com
Website: www.specialneedsatsea.com
For additional information regarding Accessible Cruising, please see Royal Caribbean Cruise Line's FAQs
Bed configurations vary by stateroom category and the number of guests occupying the cabin.Interior StateroomsDouble Occupancy: One Royal King bed that can convert into two twin beds.Triple Occupancy: One Royal King bed that can convert into two twin beds, plus one fold-down Pullman bed.Quad Occupancy: One Royal King bed that can convert into two twin beds, plus two fold-down Pullman beds.Ocean View StateroomsDouble Occupancy: One Royal King bed that can convert into two twin beds.Triple/Quad Occupancy: One Royal King bed that can convert into two twin beds, with additional fold-down Pullman bed(s) based on the specific stateroom configuration.Oceanview Balcony StateroomsDouble Occupancy: One Royal King bed that can convert into two twin beds.Spacious Oceanview Balcony StateroomsDouble Occupancy: One Royal King bed that can convert into two twin beds.Triple/Quad Occupancy: One Royal King bed that can convert into two twin beds, plus one double sofa bed for the additional guests.Junior SuitesDouble Occupancy: One Royal King bed that can convert into two twin beds.Triple/Quad Occupancy: One Royal King bed that can convert into two twin beds, plus one double sofa bed.Grand Suite – 1 BedroomDouble/Triple/Quad Occupancy: One Royal King bed that can convert into two twin beds, plus one double sofa bed for additional guests.
Adults who are not the parent or legal guardian of a minor or guest under the age of 21 traveling with them must present an original, notarized letter signed by the child's parent(s) authorizing the adult to take the child on the specific cruise, supervise the child, and allow emergency medical treatment to be administered, if needed. This is necessary even when the adult traveling is part of the child’s extended family (i.e. aunts, uncles, grandparents, etc). The letter can be downloaded here. Please send completed form to info@cccruisefl.com
The minimum age to cruise is six months old.
No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest's age is established upon the first date of sailing.
This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military.
Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required.
Adults who are not the parent or legal guardian of a minor traveling with them must present an original, notarized letter signed by the child's parent(s) authorizing the adult to take the child on the specific cruise, supervise the child, and allow emergency medical treatment to be administered, if needed. This is necessary even when the adult traveling is part of the child’s extended family (i.e. aunts, uncles, grandparents, etc).
The letter can be downloaded here. Please send completed form to nrowan@cccruisefl.com
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